Returns & Refunds

We want you to love your purchase from Every Gen.

Return Eligibility

We accept returns and refunds on eligible items within 30 days of delivery.

To qualify for a return, items must be:

• Unused and in their original condition
  

Non-Returnable Items

Because many of our products are made especially for you, we cannot accept returns or refunds for:

• Personalized or customized items

• Digital products or downloadable files

• Gift cards

Exception: If a personalized item arrives damaged, defective, or with an error caused during production, we'll gladly replace it or issue a refund.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.

Email us at everlypageco@gmail.com with:

• Your order number

• A brief description of the issue

• Clear photos of the product and packaging

We'll work quickly to provide a replacement or refund at no additional cost to you.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once production has started, we may be unable to make changes or cancel your order.

Questions?

If you have any questions about your order or our return policy, please contact us at everlypageco@gmail.com. We're always happy to help.